Field notes
Things worth saying
out loud.
A few things this industry would rather nobody said out loud.
01
Half this industry takes the advance and goes quiet.
Big promises, missed deadlines, and you left holding nothing.
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Ask any business owner in Lahore who has hired an agency before. You’ll hear the same story: a confident pitch, an advance payment, three weeks of decent communication, then silence. The logo arrives late. The website is half finished. The reels stop. Nobody answers on WhatsApp.
It happens because most of this market sells on promise rather than process. There is no scope in writing, no calendar the client can see, no report at the end of the month. When there is nothing to check against, slipping is easy and invisible.
What to demand instead: a written scope before you pay anything. A content calendar you can open yourself. A named person who answers. A one-page report every month with real numbers. And an exit, if an agency won’t let you leave in the first 60 days, ask yourself why they need to trap you.
We publish those terms because they’re the cheapest possible way to prove we intend to still be here in month four.
02
Being scared of AI now costs more than using it.
The careful ones got left behind. The smart ones quietly got faster.
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There is a fear in this market that AI will take the work, so a lot of good people have decided to wait it out. Meanwhile their competitor produced forty pieces of content last month for the price of one shoot day, and is now outspending them on ads with the difference.
Here is what actually changed. A campaign that needed a crew, a studio, a model and two weeks of post can now be scripted, generated, cut and live inside a week. Product films no longer need a product in your hand. A presenter no longer needs a booking fee.
What hasn’t changed: deciding what is worth making. Knowing which idea will land with a Karachi audience and which will embarrass you. Writing a line that sounds like a person. Judging when a generated shot looks cheap. AI has no taste, and taste is the entire job.
The businesses winning right now aren’t the ones who resisted, and not the ones who handed everything to a machine. They’re the ones who let the tools do the labour and kept the judgement.
03
Your report shows reach because reach is easy to win.
Impressions aren’t income. Ask for the three numbers that are.
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A monthly report full of impressions, reach and engagement rate is a report designed to be impossible to fail. Those numbers go up almost automatically with spend, and none of them tell you whether the business made money.
Three numbers matter: what a lead costs you, how many leads turn into customers, and what a customer is worth over a year. If your agency can’t produce those, they’re not measuring the business, they’re measuring the feed.
04
You don’t need to post every day.
Consistency isn’t volume. Most daily feeds are just noise with a schedule.
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Daily posting is the most commonly sold and least examined idea in this industry, because it’s easy to price and easy to deliver. It also exhausts the account and trains your audience to scroll past you.
Twelve considered pieces a month, built as sets rather than one-offs, will beat thirty pieces of filler. The exception is when you’re actively testing ad creative, where volume genuinely is the point. Those are different jobs and should be priced differently.
05
What a written quote should actually tell you.
If it’s a sales call with a deck, it was never an audit.
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A real audit names specific things: which post format is carrying your account, where people drop off, which competitor is outbidding you and roughly on what, what is broken on your site, and what it’s plausibly costing you each month.
It should arrive in writing so you can forward it to a partner, and it should be useful even if you never hire the person who wrote it. If it arrives as a calendar invite and a slide deck full of stock photos, it’s a pitch wearing an audit's clothes.
06
Boosting a post isn’t advertising.
One of them you can measure. The other spends your money quietly.
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Boost means the platform chooses who sees your post, optimising for the cheapest engagement it can find. An actual campaign means you choose the audience, test several creatives against each other, kill what fails and put the budget behind what works.
The gap between the two is usually the difference between a page that looks busy and a phone that rings.
Straight answers
